This Shipping Policy explains how LinkDeets processes, prepares, and ships orders for LinkDeets Products.
By placing an order with LinkDeets, you agree to this Shipping Policy.
1. Shipping Coverage
LinkDeets currently ships nationwide within the Philippines.
We do not currently offer international shipping. If international shipping becomes available in the future, this Shipping Policy may be updated accordingly.
2. Order Processing and Handover Time
LinkDeets generally processes orders within one (1) to three (3) business days.
This processing period refers only to the time required for LinkDeets to:
- Confirm and prepare the order from available inventory
- Prepare and package the LinkDeets Product
- Complete the necessary order fulfillment process
- Hand the order over to the applicable courier or logistics provider
The one (1) to three (3) business day processing period does not include the courier's shipping or delivery time.
The delivery period begins once the order has been handed over to the courier or logistics provider.
Business days generally exclude weekends and applicable holidays.
During periods of high order volume, promotions, holidays, or unforeseen operational circumstances, order processing and handover may take longer.
3. Shipping Methods and Delivery Partners
LinkDeets may fulfill and ship orders through:
- Shopee
- Lazada
- TikTok Shop
- Available third-party courier or logistics providers
The available shipping options may depend on the customer's location, the platform through which the order is placed, and the delivery services available for the order.
Where an order is placed through Shopee, Lazada, or TikTok Shop, shipping arrangements may be handled through the logistics and courier options available on the respective platform.
4. Shipping Fees
Unless otherwise stated during checkout or in a promotion, shipping fees are the responsibility of the customer.
Shipping costs may vary depending on:
- Delivery location
- Courier or logistics provider
- Product quantity or package size
- Applicable marketplace or platform fees
- Promotions or shipping subsidies offered by a third-party platform
The applicable shipping fee, where available, will generally be displayed before the customer completes the order.
5. Delivery Time
Once an order has been handed over to the courier or logistics provider, the actual delivery time is determined by the applicable courier, logistics provider, or marketplace platform.
Delivery times may vary depending on:
- Customer location
- Selected shipping method
- Courier or logistics provider
- Shipping volume
- Weather conditions
- Holidays
- Traffic or transportation conditions
- Other circumstances affecting the delivery network
Any delivery estimates provided by LinkDeets, Shopee, Lazada, TikTok Shop, or a courier are estimates only and are not guaranteed by LinkDeets.
LinkDeets is not responsible for delivery delays caused by circumstances outside our reasonable control, including:
- Courier or logistics delays
- Severe weather
- Natural disasters
- Traffic or transportation disruptions
- Public holidays
- Incorrect or incomplete delivery information
- Customer unavailability
- Government restrictions
- Other unforeseen circumstances
6. Accurate Delivery Information
Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.
LinkDeets may not be responsible for delays, failed deliveries, additional shipping costs, or other issues resulting from incorrect, incomplete, or outdated information provided by the customer.
If an order is returned because of an incorrect address, refusal to receive the package, failure to claim the package, or another customer-related reason, additional shipping charges may apply before the order can be shipped again.
7. Order Tracking
Where tracking is available, customers may receive tracking information through the platform where the order was placed, the courier, or another available communication channel.
Tracking updates are generally controlled by the applicable courier or marketplace platform.
Customers are encouraged to monitor their tracking information and coordinate directly with the courier when appropriate.
8. Successful Delivery
An order will generally be considered successfully delivered based on the delivery confirmation or status provided by the applicable courier or marketplace platform.
Customers are encouraged to inspect their LinkDeets Product promptly after successful delivery.
Physical or manufacturing defects must be reported within forty-eight (48) hours from successful delivery, while eligible NFC or other functionality issues must be reported within seven (7) days from successful delivery, in accordance with our Return and Refund Policy.
9. Lost, Delayed, or Damaged Shipments
If your shipment is significantly delayed, appears lost, or arrives with visible damage, please contact LinkDeets as soon as reasonably possible.
We may assist in coordinating with the applicable marketplace, courier, or logistics provider to investigate the issue.
For purchases made through Shopee, Lazada, TikTok Shop, or another marketplace, customers may also need to follow the platform's applicable procedures for reporting shipping-related concerns.
Where a shipping or delivery issue is determined to be the responsibility of the courier or marketplace platform, the applicable platform's procedures and remedies may apply.
10. Changes to This Policy
LinkDeets may update this Shipping Policy from time to time to reflect changes in our shipping coverage, processing procedures, delivery partners, products, or business operations.
The updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions regarding shipping, order processing, or delivery, please contact us:
Email: linkdeetsadmin@gmail.com
Phone: (+63) 961 859 3687