At LinkDeets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, share, and protect your personal information when you access or use our website, purchase our products, create or use a LinkDeets account or digital profile, or otherwise interact with our products, services, and official sales or communication channels (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with LinkDeets, we may collect the following categories of personal information:
Personal and Contact Information
This may include:
- Full name
- Email address
- Mobile or telephone number
- Business or company name
- Job title or profession
LinkDeets Digital Profile Information
When creating or managing a LinkDeets digital profile, you may choose to provide information such as:
- Profile name
- Profile photo
- Company logo
- Business information
- Contact information
- Social media accounts
- Website links
- Portfolio links
- Business location
- Uploaded files or documents
- Other links or information you choose to display
You are responsible for ensuring that the information you submit to your LinkDeets digital profile is accurate and that you have the necessary rights or permissions to provide and publish such information.
Order and Delivery Information
When you purchase a LinkDeets product, we may collect or process information necessary to fulfill your order, including:
- Order details
- Shipping address
- Billing information
- Payment status
- Transaction details
- Delivery and tracking information
Account Information
If you create a LinkDeets account, we may collect information necessary to create, authenticate, manage, and secure your account.
Technical and Usage Information
When you use our website or digital services, certain technical and usage information may be collected automatically, where applicable, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Pages or features accessed
- Cookies and similar technology data
2. Where We Collect Your Information
We may collect information directly from you or through your interaction with LinkDeets through:
- The official LinkDeets website
- LinkDeets customer accounts
- LinkDeets digital profiles
- TikTok Shop
- Lazada
- Shopee
- Social media platforms
- Customer service inquiries
- Email, messaging, or other communication channels
- Other official LinkDeets sales or communication channels
We may also receive certain information from third-party service providers or platforms when necessary to process orders, provide our Services, or maintain our business operations.
Information collected through third-party platforms may also be subject to the privacy policies and terms of those platforms.
3. How and Why We Use Your Information
LinkDeets may collect and process your personal information for purposes including:
- Processing and fulfilling your product orders
- Creating and managing your LinkDeets account
- Creating, hosting, and managing your LinkDeets digital profile
- Personalizing or configuring your LinkDeets product
- Processing or facilitating payments
- Arranging shipping and delivery
- Providing order updates and customer support
- Responding to inquiries, requests, and concerns
- Allowing you to access, manage, and update your digital profile
- Processing replacements, warranty claims, or other after-sales requests
- Improving our products, website, and Services
- Maintaining the security and functionality of our website and systems
- Detecting, preventing, and investigating fraudulent, unauthorized, or unlawful activity
- Protecting the rights, property, safety, and security of LinkDeets, our customers, and others
- Complying with applicable legal, regulatory, and reporting requirements
We will collect and process personal information only when there is an appropriate and lawful basis for doing so. Depending on the circumstances, this may include:
- Your consent
- The performance of a contract or transaction with you
- Compliance with a legal obligation
- The protection of legitimate interests, where permitted under applicable law
We aim to collect and process only information that is reasonably necessary for legitimate and declared purposes, consistent with the principles of transparency, legitimate purpose, and proportionality under applicable data privacy laws.
4. Marketing Communications
With your consent, where required by applicable law, LinkDeets may send you marketing communications such as product updates, promotions, special offers, newsletters, and other information about LinkDeets that may be relevant to you.
You may opt out of receiving marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.
Opting out of marketing communications will not affect transactional or service-related communications, such as order confirmations, shipping updates, account notices, warranty communications, or other messages necessary to provide our products and services.
Lawful Basis for Processing
Depending on the circumstances, we may process your personal information based on:
- Your consent
- The performance of a contract or the steps necessary to enter into a contract
- Compliance with legal obligations
- Legitimate interests, where permitted by applicable law
Where processing is based on consent, you may withdraw your consent subject to the limitations described in this Privacy Policy and applicable law.
5. Information Displayed on Your LinkDeets Digital Profile
One of the main features of LinkDeets is the ability to create a digital profile that may be accessed through your LinkDeets Smart Card, NFC-enabled product, QR code, link, or other supported access method.
You control the information that you choose to add and publish on your digital profile. Information that you choose to make publicly available may be accessible to anyone who taps your LinkDeets Smart Card, scans your QR code, or accesses your profile through a shared link or other supported access method.
This may include:
- Your name
- Business or company information
- Contact details
- Social media accounts
- Websites
- Portfolio links
- Business location
- Uploaded content
- Other information or links that you choose to publish
Please do not publish sensitive, confidential, financial, or other personal information that you do not want to be accessible to the public.
You are responsible for reviewing the information displayed on your LinkDeets digital profile and deciding what information you wish to make publicly available. You may update or remove information from your profile through the available account or profile management features, subject to the features included in your account or product package.
LinkDeets is not responsible for how third parties may use information that you have intentionally chosen to make publicly available through your LinkDeets digital profile.
6. Managing and Updating Your Information
Once you have logged in to your LinkDeets account, you may update or manage the information displayed on your digital profile, subject to the features and limitations of your account or product package.
Depending on the available features, you may update information such as:
- Contact details
- Social media links
- Business information
- Website or portfolio links
- Profile images or logos
- Other profile content
If you are unable to update certain information through your account, you may contact LinkDeets for assistance.
7. Sharing of Personal Information
LinkDeets does not sell or rent your personal information.
We may share or disclose personal information with trusted third parties when reasonably necessary to provide our products and Services, operate our business, comply with legal obligations, or protect our rights and security.
These third parties may include:
- Payment processors
- Shipping and courier providers
- Website hosting and infrastructure providers
- E-commerce platforms
- Technology and software providers
- Customer support and service providers
- Professional advisers, where necessary
- Government authorities or law enforcement agencies when legally required
For orders placed through TikTok Shop, Lazada, or Shopee, certain information may be processed or shared through those platforms as necessary to process your order and facilitate payment, delivery, customer support, or other transaction-related activities.
We may also disclose personal information when required or permitted by applicable law, legal process, or a valid request from an authorized government authority.
Where appropriate, we take reasonable steps to require service providers handling personal information on our behalf to protect that information and use it only for authorized purposes.
8. Payment Information
Payments made through our website, payment partners, or third-party marketplaces may be processed by the applicable payment provider or platform.
LinkDeets does not intentionally store complete payment card information, such as your full credit or debit card number, expiry date, or CVV, unless specifically necessary, lawfully permitted, and subject to appropriate security measures.
Payment information may also be subject to the privacy policies, terms, and security practices of the payment provider or marketplace used for your transaction.
9. Data Security
LinkDeets uses reasonable technical, organizational, and physical security measures designed to protect customer information and transactions against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Payment card information is processed through authorized third-party payment providers. LinkDeets does not intentionally store complete payment card details, such as full card numbers, expiry dates, or CVV.
These measures may include, where appropriate:
- Access controls
- Account authentication measures
- Secure system and website practices
- Restricted access to personal information
- Reasonable security procedures for service providers
- Monitoring and maintenance of relevant systems
Security Controls
Depending on the nature of the information and the Services involved, LinkDeets may implement security controls such as:
- Role-based access controls and least-privilege access
- Strong password requirements and account authentication safeguards
- Encryption or other appropriate safeguards for information transmitted over networks
- Secure configuration and maintenance of websites, applications, and systems
- Regular software updates, security patches, and vulnerability management
- Logging and monitoring of relevant account and system activity
- Backup and recovery procedures designed to support data availability and integrity
- Physical safeguards for devices, records, and locations where personal information is stored
- Confidentiality obligations for personnel, contractors, and service providers with authorized access
- Security awareness and privacy training, where appropriate
- Procedures for identifying, reporting, investigating, and responding to suspected security incidents
The specific security controls applied may vary depending on the type, sensitivity, volume, and processing context of the personal information, as well as the capabilities of our systems and service providers.
However, no method of electronic transmission, internet communication, or data storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
We encourage you to keep your account credentials confidential and to notify us promptly if you believe your account has been accessed or used without authorization.
10. Personal Data Breach Management
In the event of a suspected or confirmed personal data breach, LinkDeets will take reasonable and appropriate steps to investigate, contain, assess, and address the incident.
Where notification is required under applicable law, we will notify affected individuals, the appropriate regulatory authority, or other relevant parties in accordance with applicable legal requirements.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes for which the information was collected
- Provide and maintain our Services
- Complete transactions and fulfill orders
- Comply with legal, regulatory, accounting, or business requirements
- Resolve disputes
- Enforce applicable agreements
- Protect the security and integrity of our business and Services
The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.
When personal information is no longer reasonably necessary, we will take appropriate steps to securely delete, dispose of, or anonymize the information, where applicable and practicable.
12. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Understand how visitors use our website
- Improve our products and Services
- Maintain website security
- Support analytics and other website functions
Depending on the technologies used, you may be able to manage or disable certain cookies through your browser settings or other available tools.
Please note that disabling certain cookies may affect the availability or functionality of some website features.
13. Your Privacy Rights
Subject to applicable laws and regulations, including the Data Privacy Act of 2012, you may have rights concerning your personal information, including the right to:
- Be informed about the processing of your personal information
- Access your personal information
- Request correction of inaccurate or incomplete information
- Object to certain processing of your information
- Request the erasure, blocking, or deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Seek other remedies or exercise other rights available under applicable data privacy laws
The availability and scope of these rights may depend on the circumstances and applicable legal requirements.
If you wish to exercise your privacy rights or have concerns regarding how your personal information is processed, you may contact LinkDeets using the contact information provided below.
14. Withdrawal of Consent
Where the processing of your personal information is based on your consent, you may withdraw your consent at any time, subject to applicable laws and any legitimate or lawful basis that may allow or require LinkDeets to continue processing certain information.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawing consent or requesting the deletion or restriction of certain information may affect our ability to provide some products, account features, digital profile functions, or other Services.
15. Third-Party Platforms and Services
LinkDeets may use, operate through, or integrate with third-party platforms and service providers, including:
- TikTok Shop
- Lazada
- Shopee
- Payment providers
- Shipping and courier providers
- Website hosting and technology providers
- Social media platforms
- Analytics and other technology services
These third parties may operate under their own privacy policies, terms, and practices.
When you purchase a product, access a service, or otherwise interact with LinkDeets through a third-party platform, your information may also be collected or processed according to that platform’s applicable policies.
We encourage you to review the privacy policies and terms of relevant third-party platforms and services.
16. Children’s Privacy
LinkDeets products and Services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent, authorization, or other legal basis where required under applicable law.
If you believe that a child has provided personal information to LinkDeets without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
17. Changes to This Privacy Policy
LinkDeets may update this Privacy Policy from time to time to reflect changes in our business, products, Services, technology, or applicable laws and regulations.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
If we make material changes, we may provide additional notice where appropriate or required by applicable law.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
18. Contact Us and Privacy Concerns
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or how LinkDeets handles your personal information, please contact us:
Email: linkdeetsadmin@gmail.com
Phone: (+63) 961 859 3687
For privacy-related requests, please provide enough information for us to reasonably identify your LinkDeets Account, transaction, or the nature of your request.
If LinkDeets appoints a Data Protection Officer (DPO) or designated privacy contact, the relevant contact details may also be provided or updated on our website.
LinkDeets is committed to handling personal information responsibly and respecting the privacy rights of our customers and users.